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One point of contact
for the whole telecom picture.

Voice, internet, data networks, hardware and ongoing carrier management sourced as one connected business system.

01

What does Coastal do for a business?

Coastal functions as your outsourced communications department, bringing objective sourcing, vendor management and account support into one relationship.

  • Audit voice, internet, data and hardware services
  • Compare multiple carriers on one proposal
  • Coordinate moves, installations and service changes
  • Identify the responsible vendor and escalate issues
  • Review bills, contracts, usage and renewal opportunities
02

The work between the vendors is where value is won.

Inventory and audit

Current services, features, usage, contract dates, costs and locations become one working record.

Architecture and sourcing

Coastal translates business requirements into a carrier model and compares available service designs.

Implementation management

Orders, paperwork, site readiness, installation dates, porting and cutover steps are coordinated.

Ongoing account care

Billing questions, moves, adds, changes and service escalations stay connected to one accountable team.

03

The solution landscape.

Legacy services remain part of many environments, while modern cloud and network options are increasingly central. Coastal can help businesses manage both sides of that transition.

Voice and collaboration

Business voice and local serviceLong distance and toll-freeVoIP, hosted voice and UCaaSPhone systems and equipment

Internet and networks

Dedicated internet and fiberBroadband, cable and fixed wirelessWAN, SD-WAN networksCloud connectivity, security and managed IT

Expense and utilities

Telecom bill and contract reviewMerchant service connectivityCommercial electricity sourcingMove and renewal coordination
Team discussing a service plan
04

A single point of contact does not mean a single carrier.

Coastal can coordinate multiple providers while giving the client one place to start. That helps reduce vendor finger-pointing and keeps the account history, business context and implementation details together.

Choices now, and new recommendations as technologies and business needs change.
Review your current services

Put every carrier option on the same page.

The no-cost audit produces an organized view of current services and a written comparison of practical alternatives.

Request a free audit